Jobs

Outcomes an enterprise wants done, in our own words with the measures that would show them done. Each job page is a coverage cell: which solutions claim it, what evidence exists, and where nothing does. A zero is a finding.

Customer service Answering, routing and resolving customer requests after the sale.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Resolve tier-1 support requests without a human `cs.deflect-tier1`	0 (a finding)	0	0	0	0	0
Flag customers likely to leave from their interactions `cs.detect-churn-signals`	0 (a finding)	0	0	0	0	0
Draft replies a support agent sends with light edits `cs.draft-agent-replies`	0 (a finding)	0	0	0	0	0
Score every support interaction against the quality rubric `cs.score-interaction-quality`	0 (a finding)	0	0	0	0	0
Summarize a customer conversation for the next handler `cs.summarize-conversations`	0 (a finding)	0	0	0	0	0
Route incoming tickets to the right queue `cs.triage-route-tickets`	0 (a finding)	0	0	0	0	0

Finance and accounting Recording, reconciling, closing, forecasting and paying.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Categorize expenses to the chart of accounts `fin.categorize-expenses`	0 (a finding)	0	0	0	0	0
Draft the commentary explaining budget variances `fin.draft-variance-commentary`	0 (a finding)	0	0	0	0	0
Flag transactions that look wrong before they post `fin.flag-anomalous-transactions`	0 (a finding)	0	0	0	0	0
Forecast cash position over the coming weeks `fin.forecast-cash`	0 (a finding)	0	0	0	0	0
Match supplier invoices to purchase orders and receipts `fin.match-invoices-to-orders`	0 (a finding)	0	0	0	0	0
Reconcile bank and ledger balances `fin.reconcile-accounts`	0 (a finding)	0	0	0	0	0

People and recruiting Hiring, onboarding, policy and employee questions.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Answer employees' policy and benefits questions `hr.answer-policy-questions`	0 (a finding)	0	0	0	0	0
Draft a job description from a hiring brief `hr.draft-job-descriptions`	0 (a finding)	0	0	0	0	0
Schedule interviews across candidates and panels `hr.schedule-interviews`	0 (a finding)	0	0	0	0	0
Screen applications against the role's requirements `hr.screen-applications`	0 (a finding)	0	0	0	0	0
Summarize engagement survey comments into themes `hr.summarize-engagement-feedback`	0 (a finding)	0	0	0	0	0

Procurement Sourcing, comparing, contracting with and monitoring suppliers.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Classify spend into categories for analysis `proc.classify-spend`	0 (a finding)	0	0	0	0	0
Compare supplier quotes on a like-for-like basis `proc.compare-supplier-quotes`	0 (a finding)	0	0	0	0	0
Draft a request for proposal from requirements `proc.draft-rfp`	0 (a finding)	0	0	0	0	0
Monitor suppliers for risk signals `proc.monitor-supplier-risk`	0 (a finding)	0	0	0	0	0

Supply chain and logistics Forecasting demand, holding stock, moving goods.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Forecast demand per item and location `scm.forecast-demand`	0 (a finding)	0	0	0	0	0
Plan delivery routes that cut miles and keep windows `scm.optimize-delivery-routes`	0 (a finding)	0	0	0	0	0
Propose reorders that keep service levels within stock targets `scm.reorder-inventory`	0 (a finding)	0	0	0	0	0
Detect shipments that will miss their window `scm.track-shipment-exceptions`	0 (a finding)	0	0	0	0	0

Legal and compliance Contracts, obligations and regulatory change.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Answer compliance questions from the policy corpus `legal.answer-compliance-questions`	0 (a finding)	0	0	0	0	0
Extract obligations and dates from signed contracts `legal.extract-contract-obligations`	0 (a finding)	0	0	0	0	0
Monitor regulatory changes that affect the business `legal.monitor-regulatory-changes`	0 (a finding)	0	0	0	0	0
Review a non-disclosure agreement against the playbook `legal.review-nda`	0 (a finding)	0	0	0	0	0

Marketing Content, campaigns, experiments and brand monitoring.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Run A/B tests on creative and pick winners `mkt.ab-test-creative`	1	0	1	1	0	0
Draft campaign copy in the brand's voice `mkt.draft-campaign-copy`	0 (a finding)	0	0	0	0	0
Monitor and summarize mentions of the brand `mkt.monitor-brand-mentions`	0 (a finding)	0	0	0	0	0
Optimize email creative per recipient `mkt.optimize-email-creative`	1	0	0	1	0	0
Optimize a landing page's conversion rate `mkt.optimize-landing-page`	1	0	0	1	0	0
Personalize email content per segment or recipient `mkt.personalize-email`	0 (a finding)	0	0	0	0	0
Publish and maintain a public web presence `mkt.publish-web-content`	0 (a finding)	0	0	0	0	0

Sales operations Leads, outreach, calls and CRM hygiene.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Draft personalized outreach messages `sales.draft-outreach`	0 (a finding)	0	0	0	0	0
Enrich leads with firmographic and contact data `sales.enrich-leads`	0 (a finding)	0	0	0	0	0
Score leads by likelihood to convert `sales.score-leads`	0 (a finding)	0	0	0	0	0
Summarize sales calls into notes and next steps `sales.summarize-calls`	0 (a finding)	0	0	0	0	0
Update the CRM from calls and emails `sales.update-crm-from-conversations`	0 (a finding)	0	0	0	0	0

IT operations and security Internal requests, alerts, access and internal knowledge.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Answer questions from the company's internal knowledge `it.answer-internal-knowledge-questions`	0 (a finding)	0	0	0	0	0
Detect anomalous access to systems and data `it.detect-anomalous-access`	0 (a finding)	0	0	0	0	0
Resolve routine IT requests without a technician `it.resolve-tier1-it-requests`	0 (a finding)	0	0	0	0	0
Triage monitoring alerts to the right responder `it.triage-alerts`	0 (a finding)	0	0	0	0	0

Software engineering Building, reviewing, testing and operating software: the delivery capability for every other function.

Job	Solutions	Measured	Case reports	Claims only	Supporting	Contradicting
Implement a scoped change from a written task `eng.implement-scoped-changes`	0 (a finding)	0	0	0	0	0
Investigate incidents to a root cause `eng.investigate-incidents`	0 (a finding)	0	0	0	0	0
Keep dependencies current and safe `eng.maintain-dependencies`	0 (a finding)	0	0	0	0	0
Review pull requests for defects and risks `eng.review-pull-requests`	0 (a finding)	0	0	0	0	0
Triage incoming issues and reproduce them `eng.triage-issues`	0 (a finding)	0	0	0	0	0
Write and maintain documentation from the code `eng.write-documentation`	0 (a finding)	0	0	0	0	0
Write tests that cover a change or a module `eng.write-tests`	0 (a finding)	0	0	0	0	0