Explore tasks · Finance and accounting · fin.collect-overdue-receivables

Collect the invoices and charges that have passed their due date

Done means: Every invoice or charge past its due date has been chased on a schedule somebody decided, and has ended as paid, disputed in writing, in a payment arrangement, or written off on a recorded decision, with the customer relationship still intact where that was possible.

The collections half of receivables: reminder sequences, retries on a failed subscription charge, escalation, and the record of which step produced the payment. It is a different job from raising the bill, and the market is split the same way, so it has its own id: a dunning or recovery service can claim this without touching fin.issue-invoices, and a billing system can claim that without doing this. It is not sales.draft-outreach: a payment reminder is a collection step with a contractual and legal shape, and a solution that only writes friendly emails is not doing this job. It is not fin.collect-customer-payment, which is the mechanics of taking the money when it is finally paid.

Measures

days sales outstanding; share of overdue value recovered within thirty days; share of invoiced value written off as uncollectable; share of failed subscription charges recovered; chases sent per invoice recovered

Also called

accounts receivable, AR automation, dunning, chase overdue invoices, payment reminders, collections, failed payment recovery, involuntary churn

Related

fin.issue-invoices fin.collect-customer-payment fin.forecast-cash

Measured results (0)

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JSON · file a claim · file evidence · edit this job. Created 2026-09-13, updated 2026-09-13, version 1.