{
  "generatedAt": "2026-09-07T11:26:54.551Z",
  "job": {
    "$schema": "https://public-agents.com/schemas/job.schema.json",
    "schemaVersion": 1,
    "id": "cs.summarize-conversations",
    "function": "cs",
    "name": "Summarize a customer conversation for the next handler",
    "outcome": "A conversation of any length is condensed into what was asked, what was done and what is open, and the next handler needs nothing else.",
    "measures": [
      "summary accuracy rated by handlers",
      "time saved per handoff"
    ],
    "aliases": [
      "case summary",
      "wrap-up notes"
    ],
    "status": "active",
    "created": "2026-09-05",
    "updated": "2026-09-05",
    "version": 1
  },
  "solutions": [],
  "evidenceWithoutClaim": []
}