{
  "generatedAt": "2026-09-07T11:26:54.551Z",
  "job": {
    "$schema": "https://public-agents.com/schemas/job.schema.json",
    "schemaVersion": 1,
    "id": "cs.score-interaction-quality",
    "function": "cs",
    "name": "Score every support interaction against the quality rubric",
    "outcome": "Each interaction receives a quality score consistent with a trained reviewer's, so coaching needs no sampling.",
    "measures": [
      "agreement with reviewer scores",
      "coverage of interactions scored"
    ],
    "aliases": [
      "QA scoring",
      "conversation quality"
    ],
    "status": "active",
    "created": "2026-09-05",
    "updated": "2026-09-05",
    "version": 1
  },
  "solutions": [],
  "evidenceWithoutClaim": []
}