{
  "function": {
    "id": "it",
    "name": "IT operations and security",
    "description": "Internal requests, alerts, access and internal knowledge."
  },
  "jobs": [
    {
      "id": "it.answer-internal-knowledge-questions",
      "function": "it",
      "name": "Answer questions from the company's internal knowledge",
      "outcome": "A question about how things work here is answered from the wiki and documents, with the source, or routed.",
      "status": "active",
      "coverage": {
        "solutions": 0,
        "claims": 0,
        "caseReports": 0,
        "measured": 0,
        "supports": 0,
        "contradicts": 0
      },
      "url": "https://public-agents.com/jobs/it.answer-internal-knowledge-questions"
    },
    {
      "id": "it.detect-anomalous-access",
      "function": "it",
      "name": "Detect anomalous access to systems and data",
      "outcome": "Logins and data access that break a user's pattern are flagged for review before harm.",
      "status": "active",
      "coverage": {
        "solutions": 0,
        "claims": 0,
        "caseReports": 0,
        "measured": 0,
        "supports": 0,
        "contradicts": 0
      },
      "url": "https://public-agents.com/jobs/it.detect-anomalous-access"
    },
    {
      "id": "it.resolve-tier1-it-requests",
      "function": "it",
      "name": "Resolve routine IT requests without a technician",
      "outcome": "Password resets, access requests and how-do-I questions are resolved end to end with no technician.",
      "status": "active",
      "coverage": {
        "solutions": 0,
        "claims": 0,
        "caseReports": 0,
        "measured": 0,
        "supports": 0,
        "contradicts": 0
      },
      "url": "https://public-agents.com/jobs/it.resolve-tier1-it-requests"
    },
    {
      "id": "it.triage-alerts",
      "function": "it",
      "name": "Triage monitoring alerts to the right responder",
      "outcome": "Alerts are deduplicated, grouped and routed to the right responder with the context to act.",
      "status": "active",
      "coverage": {
        "solutions": 0,
        "claims": 0,
        "caseReports": 0,
        "measured": 0,
        "supports": 0,
        "contradicts": 0
      },
      "url": "https://public-agents.com/jobs/it.triage-alerts"
    }
  ]
}